FAQs & Troubleshooting
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RJ-2055WB
57 Results
1.
The left or right side of the label is not printed correctly.
2.
How do I reset Wi-Fi® setting?
3.
How to install the Mac driver via USB/ Wi-Fi®/ wired network
4.
How to connect the printer to your computer (for Windows)
5.
I cannot install the Windows driver.
6.
How to adjust the print position with the BPM (Brother Printer Management Tool) (for Windows)
7.
How to add a new stock from the Seagull driver
8.
Enable or disable Bluetooth Low Energy (BLE)
9.
Update the Bluetooth®/Wi-Fi® module's firmware to use Bluetooth Low Energy (BLE)
10.
Using the CommTool (for Windows)
11.
How to update the firmware
12.
How to set Bluetooth Local Name or PIN code using the BPM (Brother Printer Management Tool) (for Windows)
13.
The time on the printer is incorrect.
14.
How to get Bluetooth MAC Address with the CommTool (for Windows)
15.
How do I clean / maintain my printer?
16.
BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing.
17.
How to get an alert log file using the BPM (Brother Printer Management Tool) (for Windows)
18.
Where can I find the printer's network settings, such as IP address?
19.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
20.
How to execute the printer configuration (Self-test) to debug
21.
How to change the printer code page
22.
How do I connect the printer and my mobile device via Bluetooth®?
23.
Printing is not possible.
24.
I don't know the Product Key Code for BarTender UltraLite Edition 2021 (BarTender Designer for Brother).
25.
I cannot print with ESC/POS commands or CPCL commands
26.
How to adjust the printout position
27.
Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
28.
How to clean the Platen Roller
29.
How to identify your Operating System (OS) for Windows or Mac
30.
The printer does not turn on when I press the Power button.