FAQs & Troubleshooting
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RJ-4250WB
181 Results
1.
How do I insert/change the paper or label roll?
2.
The printer does not enter the sleep mode when it is connected via a wireless LAN.
3.
What methods can I use to configure wireless settings?
4.
The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
5.
My computer/mobile device shows two Bluetooth® printers and after pairing my printer I cannot print and get a communication error.
6.
Where can I find my Brother printer's serial number?
7.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
8.
Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
9.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
10.
This printer is not detected when establishing a Bluetooth® connection.
11.
When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
12.
The LED indicator or the LCD is not lit.
13.
Use Remote Update to download files to your printer from an FTP server
14.
The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
15.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
16.
How do I reset Wi-Fi® setting?
17.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
18.
I cannot connect my machine to the wireless network.
19.
Printing is not possible. (USB connection)
20.
How do I connect the printer to my computer using both the Infrastructure mode and the Wireless Direct mode?
21.
The machine cannot print over the network. / The machine is not found on the network even after successful installation.
22.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
23.
I cannot print after updating the firmware or font data.
24.
I can no longer print from my computer via Bluetooth® even though I was able to print previously.
25.
Will my printer automatically turn itself off?
26.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
27.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
28.
When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
29.
I cannot save a file downloaded from the Brother support website (For Windows)
30.
What Android™ mobile application can I use?