FAQs & Troubleshooting
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MFC-7365DN
272 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Check Connection
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
JAM TRAY 1
6.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
7.
Curled or wavy
8.
Page skewed
9.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
10.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
11.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
12.
Toner specks
13.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
14.
Hollow print
15.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
16.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
17.
Can I print from or scan to Android™ Smartphone?
18.
Black toner marks across the page
19.
Can I print from and scan to iPhone, iPod touch and iPad?
20.
Curled
21.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
22.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
23.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
24.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
25.
What is Brother iPrint&Scan?
26.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
27.
Wrinkles or creases
28.
White lines down the page
29.
I cannot send a fax using PC-FAX (Windows 10)
30.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).