FAQs & Troubleshooting
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PJ-562
26 Results
1. 05/30/2024
(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
2. 05/17/2024
What Android™ mobile application can I use?
3. 10/18/2023
How to open the Devices and Printers window
4. 10/18/2023
How do I uninstall the printer driver?
5. 10/18/2023
How to identify your Operating System (OS) for Windows or Mac
6. 10/18/2023
Printing is not possible. (USB connection)
7. 04/18/2022
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
8. 03/31/2022
How to delete the registry information and files related to the printer driver
9. 03/28/2022
I connected multiple printers of the same model to one computer but can only print from one of them.
10. 03/28/2022
I cannot save a file downloaded from the Brother support website (For Windows)
11. 01/18/2021
The printed image is out of alignment.
12. 01/08/2021
How do I connect the printer to my computer?
13. 04/14/2020
How do I clean the Print Head and the Platen Roller?
14. 03/30/2020
How to connect to an AC Outlet (Optional)
15. 03/27/2020
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
16. 12/11/2019
How to install the Battery (Optional)
17. 11/05/2019
How do I install the printer driver from the CD-ROM?
18. 11/14/2018
What do the indicator lights mean?
19. 12/14/2015
How to insert paper
20. 08/11/2015
The print quality is poor, and the image is too light or dark.
21. 01/14/2015
The paper is jammed in the printer.
22. 01/06/2015
Error messages do not appear when using the USB connection of my printer.
23. 12/24/2014
What is IrDA?
24. 12/24/2014
Paper does not move through the printer even though the motor is running.
25. 12/21/2010
Paper moves through the printer, but nothing appears on the paper.
26. 02/19/2010
Pages don't print. What should I do?