FAQs & Troubleshooting FAQ Search Results DCP-585CW Not your product? Search by FAQ ID number Search Back to FAQs & Troubleshooting. 4 Results 1.faq00000717_000 Scan a document using "Scanner and Camera Wizard" in Windows XP 2.faq00000717_005 Scan a document in OS X 10.8/macOS 10.12 - 10.15. 3.faq00000717_001 Scan a document in Mac OS X 10.6. 4.faq00000717_003 Scan a document in Mac OS X 10.7. FAQs & Troubleshooting