Technical Support

Contact Technical Support if you have a problem. Please check the company web site (www.brother.com) to find the Technical Support in your area. To view the FAQ and information for software updates, visit the Brother Solutions Center at (http://s.brother/cppab/).

  • Have the information ready before contacting Technical Support.
    • Make sure your computer's operating system is current with all updates.
    • Have the make and model of your computer and Windows Operating System. (Refer to the Reference Guide for system requirements.)
    • Information on error messages that appear. This information will help expedite your questions more quickly.
    • Make sure PE-DESIGN 11 is current with any updates.