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Pack and Ship Your Machine

  • When you transport the machine, use the packing materials that came with your machine. Do not tip or turn the product upside down. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty.
  • The machine should be adequately insured with the carrier.
IMPORTANT
It is important to allow the machine to “park” the print head after a print job. Listen carefully to the machine before unplugging it to make sure that all mechanical noises have stopped. Not allowing the machine to finish this parking process may lead to print problems and possible damage to the print head.
  1. Unplug the machine from the electrical socket.
  2. Using both hands, use the finger holds on each side of the machine to lift the scanner cover into the open position.
  3. Unplug the interface cable from the machine, if it is connected.
  4. Gently close the scanner cover using the finger holds on each side.
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  5. Open the ink cartridge cover.
  6. Press the ink release levers to release the ink cartridges and then take out the ink cartridges.
  7. Install the orange protective part and then close the ink cartridge cover.
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    IMPORTANT
    • Make sure the plastic tab on the left side of the orange protective part (1) locks securely into place (2).
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    • If you are not able to find the orange protective part, ship the machine without it. DO NOT leave the ink cartridges in the machine during shipping.
  8. Wrap the machine in the bag.
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  9. Pack the machine in the original carton with the original packing material as shown below.

    Do not pack the used ink cartridge in the carton.

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  10. Close the carton and tape it shut.
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