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Clean the Paper Pick-up Rollers
Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly.
- Unplug the machine from the AC power outlet.
- If the paper support flap (1) is open, close it, and then close the paper support (2).
- Pull the paper tray completely out of the machine.
- Clean the Paper Pick-up Rollers (1) with a soft lint-free cloth moistened with water. Slowly turn the rollers so that the whole surface is cleaned. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture.
- Slowly push the paper tray completely into the machine.
- Reconnect the power cord.
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