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Pack and Ship Your Brother Machine

  • When you transport the machine, use the packing materials that came with your machine. Do not tip or turn the product upside down. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty.
  • The machine should be adequately insured with the carrier.
IMPORTANT
It is important to allow the machine to “park” the print head after a print job. Listen carefully to the machine before unplugging it to make sure that all mechanical noises have stopped. Not allowing the machine to finish this parking process may lead to print problems and possible damage to the print head.
  1. Unplug the machine from the AC power outlet.
  2. (MFC-T920DW/MFC-T925DW) Unplug the machine from the telephone wall jack and take the telephone line cord out of the machine.
  3. Using both hands, use the finger holds on each side of the machine to lift the scanner cover into the open position.
  4. Unplug the interface cable from the machine, if it is connected.
  5. Gently close the scanner cover using the finger holds on each side.
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  6. Open the ink tank cover.
  7. Make sure the ink tank caps are installed correctly.

    Push down on the ink tank caps to secure them tightly and then close the ink tank cover.

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  8. Wrap the machine in the bag.
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  9. Pack the machine in the original carton with the original packing material as shown below.

    Do not pack the used ink bottles in the carton.

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    If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your “Exchange” machine.
  10. Close the carton and tape it shut.
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