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Telephone Line Interference/VoIP
If you are having problems sending or receiving a fax due to possible interference on the telephone line or if you are using a VoIP system, we recommend changing the modem speed to minimize errors in fax operations.
- Press Ajustes (Settings).
- Press or to make your selections:
- Select [Initial Setup]. Press OK.
- Select [Compatibility]. Press OK.
- Select [Normal] or [Basic(for VoIP)]. Press OK.
[Basic(for VoIP)] reduces the modem speed to 9,600 bps and turns off Error Correction Mode (ECM). Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed.
To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to [Basic(for VoIP)].
- [Normal] sets the modem speed at 14,400 bps.
- Press Detener/Salir (Stop/Exit).
- VoIP (Voice over IP) is a type of phone system that uses an Internet connection, rather than a traditional phone line.