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Unable to Print or Scan -Transfer Your Faxes

If the LCD displays:

  • [Cannot Print] ##
  • [Cannot Scan] ##

We recommend transferring your faxes to another fax machine or to your computer.

You can also transfer the Fax Journal report to see if there are any faxes you must transfer.

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If there is an error message on the LCD after you transfer the faxes, disconnect your Brother machine from the power source for several minutes, and then reconnect it.
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