Home > Troubleshooting > AirPrint Problems
AirPrint Problems
- NOTE
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The wireless network connection can be used only when the optional Wireless Module is installed.
| Difficulty | Suggestions |
|---|
| My machine is not displayed in the printer list. | Make sure your machine is turned on. |
| Make sure your machine and your mobile device or Mac are connected to the same network. |
| Move the mobile device closer to the wireless access point/router, or to your machine. |
| I cannot print. | Make sure your machine is turned on. |
| Make sure your machine and your mobile device or Mac are connected to the same network. |
| I am trying to print a multiple-page document from an iOS device, but ONLY the first page is printing. | Make sure you are running the latest OS version. |
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