Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Unplug the power cord. Wait for ten minutes, then plug in the power cord and press to turn on the machine.

If the problem is not solved, press and hold to turn off the machine. If you are using a backup battery or surge suppressor device, disconnect it to make sure it is not the problem. Plug the machine’s power cord directly into a different known working wall outlet and press to turn on the machine.

(Windows)

To print EPS data, do the following:

1. Windows 11:

   Click  > All apps > Windows Tools > Control Panel. In the Hardware and Sound group, click View devices and printers.

   For Windows 10, Windows Server 2016, Windows Server 2019, and Windows Server 2022:

   Click  > Windows System > Control Panel. In the Hardware and Sound (Hardware) group, click View devices and printers.

   For Windows Server 2012:

   Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel. In the Hardware group, click View devices and printers.

   For Windows Server 2012 R2:

   Click Control Panel on the Start screen. In the Hardware group, click View devices and printers.

2. Right-click your model's icon with BR-Script3 in the name, select Printer properties.

   

   If your model with BR-Script3 in the name does not appear, right-click your model's icon, select Printer properties, and then select your model with BR-Script3 in the name.

3. From the Device Settings tab, choose TBCP (Tagged Binary Communication Protocol) in Output Protocol.