FAQs & Troubleshooting
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345 Results
- 51Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 52Print a web page from iPrint&Scan when using an Android™ mobile device.
- 53Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 54Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 55Configure a cover page for PC-FAX.
- 56Scan multiple pages into one file instead of each scan being saved as a separate file.
- 57Where can I get FaceFilter Studio and what can I do with this application?
- 58Which E-mail packages are compatible with ControlCenter3?
- 59When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 60The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 61What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 62I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 63I'm using Macintosh. What is the PreScan option used for?
- 64I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 65Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 66Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 67Locate files scanned with ControlCenter2 (For Macintosh)
- 68Discover the MAC address of the Brother network card
- 69Change the printer driver settings (Windows/macOS)
- 70How many times will my Brother machine automatically redial a busy number?
- 71The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 72Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 73The downloaded driver's name is different from my machine's name. (Linux)
- 74Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 75I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 76I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 77When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 78Send a fax using PC-FAX with LPD/LPRng (Linux)
- 79I cannot find some option in the Printing preferences. (For Windows)
- 80The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 81What is the Network Shared printing?
- 82The edge of glossy paper is smudged.
- 83I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 84The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 85Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 86Wrong Paper Size
- 87I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
- 88Can third party ink be used to refill the ink cartridges?
- 89When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 90Why doesn't the machine answer when receiving a call?
- 91When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 92I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 93I cannot install the driver when using the Driver Install Tool. (Linux)
- 94I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 95When I print images, the quality is not good (Linux)
- 96I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 97Configure and use PC-FAX (CUPS) (Linux)
- 98Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 99Print command (cupswrapper) (Linux)
- 100I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)