FAQs & Troubleshooting
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345 Results
- 101Uninstall printer drivers (Linux)
- 102I cannot print using my Brother machine on a wireless network (Windows)
- 103Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 104I cannot make borderless prints.
- 105The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 106A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 107Stop my Brother machine from automatically redialing a number.
- 108Why doesn't my Brother machine have a dial tone?
- 109I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 110Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 111I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 112Is my Brother machine compatible with Windows Vista?
- 113How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 114What is Distinctive Ring and how do I program it?
- 115When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 116Can I adjust the Sleep Mode setting?
- 117What is the BRAdmin Professional software used for?
- 118The driver installation finished successfully but I cannot print. (Linux)
- 119I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 120Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 121I am experiencing problems sending a fax.
- 122What is the "Station ID" and how do I set it?
- 123I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 124The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 125I cannot send a fax using PC-FAX (Windows 10)
- 126Wireless setup is requesting a WPS PIN to complete the setup
- 127To install the printer driver easily using a tool. (Linux)
- 128I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 129I cannot save a file downloaded from the Brother support website (For Windows)
- 130Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 131The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 132Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 133Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 134Open the "Scanners and Cameras" and Properties.
- 135Can I use AirPrint with my Brother machine?
- 136Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 137Locate files scanned with ControlCenter3 (For Windows)
- 138Can I change the time displayed on my Brother machine's LCD from 24-hour (military) format to 12-hour format?
- 139Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 140When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 141Uninstall the drivers. (Mac OS X 10.5)
- 142When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 143Confirm that a FAX I sent was received correctly.
- 144What does "COMM.ERROR" on the LCD display mean?
- 145My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 146When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 147I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 148I want to print using CUPS while keeping SELinux enabled. (Linux)
- 149Set up your Brother machine on a wireless network.
- 150Open the Control Panel (For Windows)