FAQs & Troubleshooting
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264 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Scan multiple pages into one file instead of each scan being saved as a separate file.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Can I print from or scan to Android™ Smartphone?
- 5Load paper in the paper tray
- 6What is Brother iPrint&Scan?
- 7Curled or wavy
- 8Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 11Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 12No Toner
- 13Adjust color settings by using the custom setting in the printer driver
- 14Wrinkle
- 15Scan from the Brother iPrint&Scan application using Windows Phone.
- 16What is the recommended paper?
- 17What driver package format is supported by my Linux distribution?
- 18Jam Manual Feed
- 19The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 20The color of your printouts is not what you expected
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23Printing/ Scanning with a mobile device
- 24Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 25Jam Rear
- 26Replace Drum
- 27Replace Toner
- 28Carry out calibration to improve the color density
- 29Smudges on printed pages (Poor fixing)
- 30Envelope creases
- 31The printer status is Offline or Paused.
- 32Jam Inside
- 33Delete print jobs from the print queue.
- 34The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 35Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 36Check the Node Name of the Brother machine
- 37Add your Brother machine with AirPrint (macOS)
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39I cannot print using my Brother machine on a wireless network (Mac)
- 40Easy Scan to E-mail
- 41Configure and use the Scan to Network feature (For Windows)
- 42A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 43Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 44I still receive the error message "Replace DrumX" or "Drum End SoonX" after I replace the drum unit with a new one.
- 45Replace PF Kit xx
- 46Cover is Open
- 47Uneven density appears periodically across the page
- 48Jam 2-sided
- 49Jam Tray 1 or Jam Tray
- 50Colors are light or faint on the whole page.