FAQs & Troubleshooting
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265 Results
- 1Scan and save a document in PDF format (Scan to File)
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5Can I print from or scan to Android™ Smartphone?
- 6What is Brother iPrint&Scan?
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8What driver package format is supported by my Linux distribution?
- 9How to identify your Operating System (OS).
- 10I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 13Paper Jam
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17I cannot print using my Brother machine on a wireless network (Windows)
- 18Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 19One or more of my colors are not printing (blank). What can I do?
- 20What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 21When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 22I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 23I cannot find some option in the Printing preferences. (For Windows)
- 24The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 25I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 26What is the BRAdmin Professional software used for?
- 27I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 28My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 29How do I know which side up my photo paper should be in the tray?
- 30The printer status is Offline or Paused.
- 31Replace Ink
- 32I cannot print using my Brother machine on a wireless network (Mac)
- 33I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 34Load paper in the paper tray
- 35The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 36I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 37Where is the USB port on the machine?
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39Protect your Brother machine against unauthorised access over the network
- 40Scan from the Brother iPrint&Scan application using Windows Phone.
- 41Download a file from the "Downloads" section and save it to Windows 8 computer.
- 42I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 43Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 44I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 45Where can I get FaceFilter Studio and what can I do with this application?
- 46I cannot remove red-eye.
- 47When I print, the pages are smudged with ink. What should I do?
- 48Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 49Wireless setup is requesting a WPS PIN to complete the setup
- 50Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.