FAQs & Troubleshooting
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- 1Tutorial videos on how to use the machine [Video instructions]
- 2Using the embroidery needle plate cover
- 3The App shows the message "No Supported Machines Found".
- 4Tips for sewing thick fabrics
- 5The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 6Stitches are skipped
- 7How do I adjust a stitch width or length?
- 8How to use the Ruffler Foot. (Optional accessory : SA143 / F051) [Video instructions]
- 9How do I adjust thread tension for embroidering?
- 10How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 11Cannot thread the needle.
- 12List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 13The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 14Combination of fabric, thread and needle
- 15Machine does not start to sew.
- 16How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 17Needle breaks.
- 18How to use the Multi-purpose Screwdriver.
- 19How to embroider an appliqué pattern [Video instructions]
- 20Basic procedure to sew stitches
- 21How do I hoop the fabric in the embroidery frame?
- 22How do I Play the Tutorial Video?
- 23How to use the Open Toe Foot. (Optional accessory : SA186 / F060, SA146 / F026N, SA147 / F027N) [Video instructions]
- 24How to use the Braiding Foot. (Optional accessory : SA141 / F021N) [Video instructions]
- 25How to use the Edge Joining Foot. (Optional accessory : SA184 / F056) [Video instructions]
- 26How do I pull up the bobbin thread?
- 27The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."
- 28The App shows the message "The sheet could not be detected. Make sure that the sheet and mobile device are level."
- 29Tips for sewing thin fabrics
- 30How to adjust the thread tension
- 31How to use the Walking Foot. (Optional accessory : SA140 / F033N, SA107 / F034N, SA169 / F050N, SA188 / F062, SA132 / F016N) [Video instructions]
- 32How to use the 1/4 inch Piecing Foot. (Optional accessory : SA125 / F001N, SA185 / F057) [Video instructions]
- 33The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 34Upper thread breaks.
- 35The fabric feeds in the opposite direction.
- 36Data cannot be transferred even though the machine number has been input. (M5622201)
- 37How to use the Advanced Monogramming foot "N+" (Optional accessory : SA216 / F087 / F087AP) [Video instructions]
- 38The App shows the message "The embroidery frame cannot be detected. Please try again to photo an image."
- 39"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 40How to use the Concealed Zipper Foot. (Optional accessory : SA102/F080) [Video instructions]
- 41How to use the Stitch Guide Foot. (Optional accessory : SA160 / F035N) [Video instructions]
- 42How to use the Picot Foot. (Optional accessory : SA164 / F039N, SA149 / F029N) [Video instructions]
- 43How to use the Stitch in the Ditch Foot. (Optional accessory : SA191 / F065) [Video instructions]
- 44How to use the Ruler Foot for High Shank (Optional accessory : SA218 / F088 / F088AP) [Video instructions]
- 45How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
- 46The pattern transferred from the Artspira app does not appear on the screen of the machine
- 47The App shows the message "The embroidery frame cannot be detected."
- 48How to use the Binding Buttonhole Foot 1. (Optional accessory : SA105 / F083) [Video instructions]
- 49How do I adjust the presser foot pressure?
- 50"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?