FAQs & Troubleshooting
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206 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Delete print jobs from the print queue.
- 3The printer status is Offline or Paused.
- 4I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 5The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 6The machine does not print anything.
- 7The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 8Can I print from or scan to Android™ Smartphone?
- 9JAM TRAY 1
- 10How do I install additional memory? (DIMM)
- 11What can happen if the wrong paper is used in your machine.
- 12How do I install the Lower Tray Unit? (LT-500)
- 13Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 14What driver package format is supported by my Linux distribution?
- 15How to identify your Operating System (OS).
- 16Can I print from and scan to iPhone, iPod touch and iPad?
- 17What is Status Monitor and how can I turn it on/off?
- 18What kind of paper can I use?
- 19JAM TRAY 2
- 20What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 21I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the control panel, or in the driver? If I change the setting in the driver, will the control panel setting be used?
- 22My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24What is the Network Shared printing?
- 25I cannot print from my computer via USB.
- 26I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 27I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 28My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 29Print command (cupswrapper) (Linux)
- 30Install the built-in drivers (For Windows 8 and Windows 10)
- 31The downloaded driver's name is different from my machine's name. (Linux)
- 32I am unable to print from a client PC to a printer on a print server. (Linux)
- 33I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 34What kind of paper should I avoid?
- 35Uninstall the drivers. (Mac OS X 10.5)
- 36JAM INSIDE
- 37The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 38Can I use non-Brother or third party supplies with the Brother machine?
- 39When trying to print from Mac OS® X the print queue is stopped.
- 40When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 41The printed letters are slanted, positioned incorrectly.
- 42Large characters are printed incorrectly. (Linux)
- 43The driver installation finished successfully but I cannot print. (Linux)
- 44When printing with monochrome laser printer, the print position shifts. (Linux)
- 45How do I factory reset the print server?
- 46I cannot install the driver when using the Driver Install Tool. (Linux)
- 47All print jobs are aborted and nothing is printed. (Linux)
- 48I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 49I want to print using CUPS while keeping SELinux enabled. (Linux)
- 50Verify the Brother machine connected to the Wired Network (For Windows)