FAQs & Troubleshooting
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170 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4Does NC-2200w work with Windows Vista?
- 5I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 6What can happen if the wrong paper is used in your machine.
- 7Delete print jobs from the print queue.
- 8I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 9The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 10The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 11I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 12What kind of memory can I use?
- 13What is UPnP and SSDP?
- 14How do I factory reset the print server?
- 15What is the BRAdmin Professional software used for?
- 16What is the recommended paper?
- 17The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 18Cannot print after a Windows 10 update (June 2020)
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 21Change the printer driver settings (Windows/macOS)
- 22Using the PING command to troubleshoot problems.
- 23I have a Brother HL-5000 series printer. To maintain the best overall quality, are there any parts I should maintain?
- 24My Brother machine misfeeds paper.
- 25I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 26How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 27How do I change the print server password?
- 28Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 29Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 30How to identify your Operating System (OS).
- 31Functions supported in the Windows 7 built-in drivers
- 32What is Status Monitor and how can I turn it on?
- 33When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 34The printer prints unexpectedly or it prints garbage.
- 35How do I clean black spots at 108mm (4.25in.) intervals on printed documents?
- 36Print a Printer Settings page.
- 37How do I perform a factory reset?
- 38What is a "Generic PCL Driver"?
- 39Uninstall the drivers. (Mac OS X 10.5)
- 40Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 41What kind of paper can I use?
- 42Printouts have a curl or wave.
- 43Printouts (envelopes) have creases.
- 44What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 45When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 46When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 47I want to change the paper tray and paper size settings. How do I change these things?
- 48Print on both sides of the paper.
- 49How do I install additional memory?
- 50The driver installation finished successfully but I cannot print. (Linux)