FAQs & Troubleshooting
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139 Results
- 1The printer status is Offline or Paused.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Does NC-2200w work with Windows Vista?
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5Can I print from or scan to Android™ Smartphone?
- 6I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 7Delete print jobs from the print queue.
- 8Change the printer driver settings (Windows/macOS)
- 9How do I factory reset the print server?
- 10Can I print from DOS applications?
- 11The paper is skewed when it's printed.
- 12What is a "Generic PCL Driver"?
- 13What kind of paper can I use?
- 14What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 15I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 16What is the recommended paper?
- 17Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 18Uninstall the drivers. (Mac OS X 10.5)
- 19Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 20Functions supported in the Windows 7 built-in drivers
- 21What is UPnP and SSDP?
- 22What are the expected yields of the consumables?
- 23How do I change the print server password?
- 24How do I disable the APIPA protocol?
- 25The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27What driver package format is supported by my Linux distribution?
- 28Cannot print after a Windows 10 update (June 2020)
- 29How to identify your Operating System (OS).
- 30Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 31What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 32The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 33The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 34What do the LED indications mean?
- 35What can happen if the wrong paper is used in your machine.
- 36The printed letters are slanted, positioned incorrectly.
- 37Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 38The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 39What is the Network Shared printing?
- 40Can I print from and scan to iPhone, iPod touch and iPad?
- 41I cannot print from my computer via network. (For Macintosh)
- 42I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 43Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 44I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 45Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 46Why does the Drum LED blink ?
- 47White lines appears down the page.
- 48What is the BRAdmin Professional software used for?
- 49Open the Control Panel (For Windows)
- 50Install the built-in drivers (For Windows 8 and Windows 10)