FAQs & Troubleshooting
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180 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3(Video) Set up your Brother machine
- 4(Video) How to Email Print
- 5The printer status is Offline or Paused.
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7Telephone Line Interference/VoIP.
- 8Install Starter Ink
- 9Printer Jam or Paper Jam
- 10Brother iPrint&Scan cannot find my Brother machine (macOS)
- 11My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 12I cannot install Brother drivers on Debian 10 or later (Linux)
- 13Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 14How to use the PC-FAX.
- 15I cannot print full-page photos or images using Email Print.
- 16My Brother machine could not be found over the network when I installed drivers on my computer.
- 17What is the recommended paper?
- 18Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 19What driver package format is supported by my Linux distribution?
- 20Check the Print Alignment from Your Brother Machine
- 21The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 22Print using only the black ink cartridge when the Color cartridges have run out.
- 23The scanning speed is slow when scanning from my machine. (Windows)
- 24I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 25I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 26What is Brother Web Connect (Web icon)?
- 27Paper Size Mismatch
- 28I cannot install the Brother software (Mac)
- 29I cannot print on a wireless (Wi-Fi) network (Windows)
- 30I cannot print on a wireless (Wi-Fi) network (Mac)
- 31Load Documents in the Automatic Document Feeder (ADF)
- 32Install the Brother Mobile Connect application (for mobile device)
- 33Important points you need to confirm before configuring your Brother machine for a wireless network.
- 34Cannot Detect
- 35One or more of my colors are not printing (blank).
- 36Replace Ink
- 37I cannot save a file downloaded from the Brother support website (For Windows)
- 38Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 39What is the default password for my BRAdmin or Web Based Management?
- 40What is the default password for my Brother machine?
- 41I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 42I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 43Add your Brother machine with AirPrint (macOS)
- 44I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 45Export an address book and import it to another machine
- 46Remove Paper Scraps Jammed in the ADF
- 47Access Web Based Management
- 48Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 49I cannot find some option in the Printing preferences. (For Windows)
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.