FAQs & Troubleshooting
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139 Results
- 1What is the default password for my BRAdmin or Web Based Management?
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Check the Print Alignment from Your Brother Machine
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Install the Brother Mobile Connect application (for mobile device)
- 6(Video) Set up your Brother machine
- 7Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 8Document Jam
- 9Verify if the Brother machine has a dial tone.
- 10(Video) Print a long paper
- 11I cannot print on a wireless (Wi-Fi) network (Mac)
- 12No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 13The printer status is Offline or Paused.
- 14Replace Ink
- 15Add your Brother machine with AirPrint (macOS)
- 16Wireless setup is requesting a WPS PIN to complete the setup
- 17Protect your Brother machine against unauthorised access over the network
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19Set up your Brother machine on a wireless network (Windows/macOS)
- 20I cannot print on a wireless (Wi-Fi) network (Windows)
- 21Change the Print Options to Improve Your Print Results
- 22Delete print jobs from the print queue.
- 23Install Starter Ink
- 24The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 25How to identify your Operating System (OS).
- 26Change the printer driver settings (Windows)
- 27Paper Size Mismatch
- 28Print using only the black ink cartridge when the Color cartridges have run out.
- 29I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 30Document is Jammed inside the ADF Unit
- 31I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 32I cannot print full-page photos or images using Email Print.
- 33My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 34Send a fax using PC-FAX with LPD/LPRng (Linux)
- 35Telephone Line Interference/VoIP.
- 36Document is Jammed in the Bottom of the ADF Unit
- 37Access Web Based Management
- 38Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 39I cannot print from my computer via USB.
- 40Cover is Open
- 41In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 42What is the recommended paper?
- 43Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 44I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 45Can I send a print job to multiple machine email addresses using Email Print?
- 46Configure and use the Scan Key Tool (Linux)
- 47The driver installation finished successfully but I cannot print. (Linux)
- 48How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 49Firewall port requirements of the Scan Key Tool (Linux)
- 50Check the Print Quality