FAQs & Troubleshooting
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175 Results
- 1Can I print from any software other than P-touch Editor? (for Windows)
- 2How do I transfer label or slip templates?
- 3Where can I download the latest P-touch Editor for Mac?
- 4How is the print head cleaning cassette used?
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6How do I transfer label templates with P-touch Transfer Express?
- 7The tape got jammed or stuck in the printer.
- 8How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 9I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 10How do I uninstall the printer driver?
- 11I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 12When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 13(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 15The paper settings specified from the server computer are not reflected on the client computer.
- 16How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 17While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 18My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 19Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 20How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 21I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 22Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 23Printing is not possible. (USB connection)
- 24What is the Label List? (P-touch Editor 5.x for Windows)
- 25When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 26What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 27My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 28I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 29P-touch Editor crashes when I open it on my Mac.
- 30How to identify your Operating System (OS) for Windows or Mac
- 31Where can I find my Brother printer's serial number?
- 32P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 33Installing the LPR driver and CUPS wrapper driver (Linux®)
- 34Uninstalling the printer drivers (Linux®)
- 35Can my printer use TZ/TZe tapes?
- 36How to open the Devices and Printers window
- 37I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 38How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 39The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 40Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 41How to delete the registry information and files related to the printer driver
- 42How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 43Creating a label with GIMP (Linux®)
- 44Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 45I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 46The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 47I cannot save a file downloaded from the Brother support website (For Windows)
- 48How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 49How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 50"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?