FAQs & Troubleshooting
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185 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2What driver package format is supported by my Linux distribution?
- 3My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 4I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 5Functions supported in the Windows 7 built-in drivers
- 6What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 9The machine does not print anything.
- 10Can I print from DOS applications?
- 11What can happen if the wrong paper is used in your machine.
- 12What is the BRAdmin Professional software used for?
- 13I'm using Macintosh. What is the PreScan option used for?
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15Does NC-2200w work with Windows Vista?
- 16I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 17Scan a document using "Scanner and Camera Wizard" in Windows XP
- 18I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 19How do I factory reset the print server?
- 20How do I install additional memory?
- 21My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23How to identify your Operating System (OS).
- 24The paper is skewed when it's printed.
- 25When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 26I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 27Delete print jobs from the print queue.
- 28The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 29I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 30Print the Network Configuration page
- 31I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 32Cannot print after a Windows 10 update (June 2020)
- 33I cannot print from my computer via USB.
- 34The printer status is Offline or Paused.
- 35Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 36How do I install the Optional Tray Module?
- 37I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 38I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
- 39The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 40When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 41Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 42I cannot print from my computer via network. (For Windows)
- 43I can print but cannot scan via network. (For Windows)
- 44How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 45What is the Network Shared printing?
- 46Change the printer driver settings (Windows/macOS)
- 47Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 48I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 49When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
- 50I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".