FAQs & Troubleshooting
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Latest |
41 Results
- 112/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 210/17/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 303/25/2016What is the difference between the toner cartridge and the drum unit?
- 403/25/2016Can I print from or scan to Android™ Smartphone?
- 503/25/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 603/23/2016What can happen if the wrong paper is used in your machine.
- 709/19/2014Why doesn't my Brother machine have a dial tone?
- 801/29/2014I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
- 901/27/2014How do I clean the Scanner to improve the copy or fax quality?
- 1005/14/2013I am experiencing problems sending a fax, what can I do?
- 1105/10/2013I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 1205/10/2013Why doesn't the machine answer when receiving a call?
- 1305/10/2013How do I clear the "Awaiting Redial" error?
- 1404/25/2013Verify if the Brother machine has a dial tone
- 1501/28/2013The keys on the control panel do not respond.
- 1607/30/2012When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 1706/29/2012What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 1806/18/2012I'm using MagicJack and am having problems sending or receiving faxes.
- 1903/20/2012Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 2003/19/2012Replace the drum unit.
- 2103/19/2012Replace the toner cartridge.
- 2211/16/2011The paper is skewed when it's printed.
- 2308/26/2011I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 2402/15/2011Do I need a telephone line to send and receive faxes with my Brother machine?
- 2510/26/2010When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 2609/09/2010Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
- 2706/15/2010I can receive a fax, but cannot receive a telephone call.
- 2805/21/2009What does "MACHINE ERROR XX" mean?
- 2903/10/2009Can I buy any MICR toner?
- 3012/16/2008Why does the display read "Cover Open"?
- 3112/16/2008What does "COMM.ERROR" on the LCD display mean?
- 3212/12/2008How can I clear the "PLS OPEN COVER" error message on LCD?
- 3307/19/2007What is Distinctive Ring and how do I program it?
- 3408/24/2006How do I program the date and time?
- 3508/24/2006Why are my sent faxes always received with a black vertical line down the page?
- 3608/24/2006Can I confirm that the FAX was sent correctly?
- 3708/24/2006Can I reduce the size of a received fax on this machine?
- 3808/18/2006When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 3904/25/2006Where is the full User's Guide? I can't find enough information in the paper manual.
- 4011/08/2005Vertical streaks appear in my copies.
- 4109/12/2005Where can I find the serial number for my unit?