FAQs & Troubleshooting
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139 Results
- 1The printer status is Offline or Paused.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 4I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 5I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 6How do I factory reset the print server?
- 7What can happen if the wrong paper is used in your machine.
- 8How to identify your Operating System (OS).
- 9Functions supported in the Windows 7 built-in drivers
- 10Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 11What kind of paper can I use?
- 12Delete print jobs from the print queue.
- 13The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 14Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 15What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 16Does NC-2200w work with Windows Vista?
- 17What is UPnP and SSDP?
- 18What is the printable area per page?
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20How do I install the Optional Tray Unit? - For USA and Canada
- 21My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 22What driver package format is supported by my Linux distribution?
- 23Install the built-in drivers (For Windows 8 and Windows 10)
- 24Change the printer driver settings (Windows/macOS)
- 25How do I change the print server password?
- 26I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 27Printouts (envelopes) have creases.
- 28What are the expected yields of the consumables?
- 29What is the BRAdmin Professional software used for?
- 30What is the recommended paper?
- 31I cannot install Brother drivers on Debian 10 or later (Linux)
- 32When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 33Where do I find the complete User's Guide?
- 34Cannot print after a Windows 10 update (June 2020)
- 35The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 36There is no jammed paper in the machine, but still the Paper LED is ON or Flashing.
- 37I cannot use the "Modules Update" button on Web BRAdmin.
- 38All the lights are flashing together. Red Status and amber Paper, Toner, Drum lights are all flashing.
- 39What is a "Generic PCL Driver"?
- 40Printouts have a curl or wave.
- 41Printouts have wrinkles or creases.
- 42I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 43What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 44Can I print using the IPP protocol on Windows XP?
- 45How do I install additional memory?
- 46I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 47Open the Control Panel (For Windows)
- 48Why does the Drum LED blink ?
- 49I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.