FAQs & Troubleshooting
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246 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2I cannot install the printer driver.
- 3Using the Printer Setting Tool (for Mac)
- 4Installing the software
- 5Wi-Fi® LED is lit in blue (QL-810W) or WLAN icon appears on the LCD (QL-820NWB) but the printer cannot communicate with other devices via Wi-Fi.
- 6(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7Where can I find my Brother printer's serial number?
- 8The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 9I cannot connect my printer to the wireless network with WPS when using WPA3.
- 10How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11What is the default User ID and Password for BRAdmin Light or Professional?
- 12Wireless setup: Connect your printer to your computer.
- 13What iOS mobile application can I use?
- 142-color Printing is not possible.
- 15How to uninstall the printer driver and software
- 16How can I connect my printer wirelessly?
- 17How do I install/change the label roll?
- 18How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 19How do I connect the printer to my mobile device using the Infrastructure mode or the Wireless Direct mode?
- 20How do I transfer label or slip templates?
- 21Printing is not possible. (USB connection)
- 22How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 23My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 24What are the cleaning sheets for? When do I use them?
- 25I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 26I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 27The power button does not light up.
- 28Using the Communication settings (for Windows)
- 29When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 30P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 31I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 32I cannot print.
- 33How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 34How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 35I got an error while installing the printer driver. (Linux®)
- 36P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 37What Android™ mobile application can I use?
- 38How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 39Using the Device Settings (for Windows)
- 40Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 41I cannot connect my printer to a Windows 11 computer via USB.
- 42How do I transfer label templates with P-touch Transfer Express?
- 43Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 44(Video) 2-color Printing is not possible.
- 45I cannot save a file downloaded from the Brother support website (For Windows)
- 46Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 47Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 48How do I connect the printer to my computer via Wi-Fi®?
- 49How to identify your Operating System (OS) for Windows or Mac
- 50When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.