FAQs & Troubleshooting
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141 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3Telephone Line Interference/VoIP.
- 4Check the Print Alignment from Your Brother Machine
- 5My Brother machine could not be found over the network when I installed drivers on my computer.
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 8(Video) Set up your Brother machine
- 9What is the default password for my BRAdmin or Web Based Management?
- 10The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 11Print using only the black ink cartridge when the Color cartridges have run out.
- 12Printer Jam or Paper Jam
- 13Cannot print after a Windows 10 update (June 2020)
- 14Set up your Brother machine on a wireless network (Windows/macOS)
- 15Install Starter Ink
- 16One or more of my colors are not printing (blank).
- 17I cannot print on a wireless (Wi-Fi) network (Windows)
- 18Load Documents in the Automatic Document Feeder (ADF)
- 19Install the Brother Mobile Connect application (for mobile device)
- 20Change the Print Options to Improve Your Print Results
- 21The printer status is Offline or Paused.
- 22I cannot print using my Brother machine on a wired network (Windows/macOS)
- 23Access Web Based Management
- 24Discover the MAC address of the Brother network card
- 25Paper Size Mismatch
- 26Check the Print Quality
- 27Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 28Change the printer driver settings (Windows)
- 29Replace Ink
- 30Print the Network Configuration Report
- 31I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 32I cannot print on a wireless (Wi-Fi) network (Mac)
- 33Sleep
- 34Protect your Brother machine against unauthorised access over the network
- 35Cannot Detect Ink Volume
- 36Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 37Cannot Print XX or Print Unable XX
- 38Cannot Detect
- 39Reset the Network Settings to Factory Default
- 40When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 41What driver package format is supported by my Linux distribution?
- 42Document Jam
- 43Add your Brother machine with AirPrint (macOS)
- 44Check the remaining ink or toner level (Linux)
- 45Wireless setup is requesting a WPS PIN to complete the setup
- 46How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 47Wrong Ink Cartridge
- 48Delete print jobs from the print queue.
- 49I cannot find some option in the Printing preferences. (For Windows)
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.