FAQs & Troubleshooting
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288 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A4/Letter paper
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Wrong Paper / Paper Size Mismatch
- 7Print using only the black ink cartridge when the Color cartridges have run out.
- 8Replace Ink
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 12(Video) Install Ink Cartridges
- 13Can I print from or scan to Android™ mobile device?
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15Load paper in the paper tray
- 16What is Brother iPrint&Scan?
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18(Video) Install Ink Cartridges
- 19When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 20The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 21The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 22Paper Jam
- 23Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 24A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 25Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 26Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 27Send a fax
- 28My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 29How to identify your Operating System (OS).
- 30I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 31When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 32(Video) Unpack your Brother machine
- 33(Video) Update the Driver or Firmware for your Brother machine
- 34Ink Low
- 35Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 36One or more of my colors are not printing (blank).
- 37Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 38I cannot print using my Brother machine on a wireless network (Mac)
- 39(Video) Connect telephone line and power cords
- 40(Video) Load an Envelope (Manual Feed Slot)
- 41Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 42Paper tray not detected/ Paper tray #2 not detected
- 43The printer status is Offline or Paused.
- 44Cannot Detect
- 45Load envelopes
- 46Add your Brother machine with AirPrint (macOS)
- 47(Video) Set up your Brother machine
- 48Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 49I cannot print on a wireless (Wi-Fi) network (Windows)
- 50Easy Scan to E-mail