FAQs & Troubleshooting
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277 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2My Brother machine has no power.
- 3Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 42-sided (duplex) scan
- 5Load paper in the paper tray
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8Improve poor print quality.
- 9Wrong Paper Size
- 10(Video) Load plain Letter/A4 paper
- 11Paper Jam
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 14One or more of my colors are not printing (blank).
- 15Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 16Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 17I cannot print using my Brother machine on a wireless network (Windows)
- 18Ink Low
- 19Replace Ink
- 20Scan a document and save the scanned image to a folder on a local or network hard disk
- 21How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
- 22The printer status is Offline or Paused.
- 23Print using only the black ink cartridge when the Color cartridges have run out.
- 24Paper tray not detected/ Paper tray #2 not detected
- 25I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 26When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 27No Paper Fed
- 28I cannot print using my Brother machine on a wireless network (Mac)
- 29Loading paper in the manual feed slot.
- 30Load paper in the paper tray #2
- 31Scan a document and e-mail it as an attachment
- 32When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 33My brother machine will not stop ringing when it is not in use.
- 34What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 35(Video) Unpack the machine
- 36Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 37Can I print from and scan to iPhone, iPod touch and iPad?
- 38Document Jam/too Long
- 39Ink Absorber Full
- 40My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 41Connect your Brother machine to your mobile device via a wireless router or access point.
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 44Can I print from or scan to Android™ Smartphone?
- 45After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 46The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 47When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 48(Video) Install the ink cartridges
- 49(Video) Load envelopes
- 50"Offline" appears on the Status Monitor.