FAQs & Troubleshooting
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255 Results
- 1Telephone Line Interference/VoIP.
- 2(Video) Load A4/Letter paper
- 3Check the Print Quality
- 4Print using only the black ink cartridge when the Color cartridges have run out.
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7Brother iPrint&Scan cannot find my Brother machine (macOS)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9(Video) Connect telephone line and power cords
- 10One or more of my colors are not printing (blank).
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12Use voice mail on the same line as my Brother machine.
- 13Printer Jam or Paper Jam
- 14Replace Ink
- 15Check the Print Alignment from Your Brother Machine
- 16Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18(Video) Install Ink Cartridges
- 19Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 20I cannot make borderless prints.
- 21My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23Prevent Smudged Printouts and Paper Jams (Windows)
- 24Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows)
- 25(Video) Unpack your Brother machine
- 26Can third party ink be used to refill the ink cartridges?
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28What is Brother iPrint&Scan?
- 29Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 30The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 31I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 32Protect your Brother machine against unauthorised access over the network
- 33I cannot find some option in the Printing preferences. (For Windows)
- 34Choose receive mode.
- 35(Video) Load an Envelope (Manual Feed Slot)
- 36The printer status is Offline or Paused.
- 37Document Jam
- 38I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 39My Brother machine could not be found over the network when I installed drivers on my computer.
- 40Printing/ Scanning with a mobile device
- 41What is Brother Web Connect?
- 42What is the recommended paper?
- 43I cannot install Brother drivers on Debian 10 or later (Linux)
- 44Cannot print after a Windows 10 update (June 2020)
- 45How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 46Change the Print Setting Options to Improve Your Print Results
- 47(Video) Set up your Brother machine
- 48After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 49Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 50Ink Absorber Pad Full or InkBox Full or Ink Absorber Full