FAQs & Troubleshooting
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PT-D800W
183 Results
1.
Where can I find the IP addresses of my computer and the printer?
2.
I cannot establish a connection using Wireless Direct.
3.
Where can I download the latest P-touch Editor for Mac?
4.
I cannot connect my machine to the wireless network.
5.
When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
6.
How do I connect my printer via Wi-Fi®?
7.
I cannot print using a HSe cassette.
8.
I cannot print using FLe tape and get an error message.
9.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
10.
Where can I find the printer's network settings, such as IP address?
11.
Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
12.
What iOS mobile application can I use?
13.
Installing the software
14.
Where can I download Brother iPrint&Label? (iPrint&Label)
15.
How do I print multiple lines and how many lines can I print?
16.
The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
17.
What Android™ mobile application can I use?
18.
Poor print quality when printing on narrow labels. (iPrint&Label)
19.
How to create serialized tubes / labels
20.
Can I set the printer to turn on its wireless LAN settings when I turn on the printer?
21.
Can I use iPrint&Label with another company's printers? (iPrint&Label)
22.
I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
23.
Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
24.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
25.
How do I transfer label templates with P-touch Transfer Express?
26.
Can I check the printer's usage log?
27.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
28.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
29.
Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)
30.
Which label printers are compatible with iPrint&Label? (iPrint&Label)