PT-D800W
FAQs & Troubleshooting |

PT-D800W
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Updated:30/07/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot print using a HSe cassette.
- 2.When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 3.Where can I find the IP addresses of my computer and the printer?
- 4.The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 5.Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
Latest
These are the latest FAQs, sorted by last update date.
24/07/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
28/05/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
13/04/2026
How to identify your Operating System (OS)
06/03/2026
How to open the Devices and Printers window
06/03/2026
How do I uninstall the printer driver?