FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/9600eus.jpg)
PT-9600
112 Results
1.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
2.
How do I transfer label or slip templates?
3.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
4.
Where can I find my Brother printer's serial number?
5.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
6.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
7.
Printing is not possible. (USB connection)
8.
(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
9.
I cannot save a file downloaded from the Brother support website (For Windows)
10.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
11.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
12.
The half cut is either too deep or not deep enough.
13.
How do I clear the display?
14.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
15.
How to use a 9/64" (3.5 mm) wide tape
16.
Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
17.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
18.
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
19.
The Windows Logo testing warning appears during installation. Is it OK to install the driver?
20.
How do I transfer label templates with P-touch Transfer Express?
21.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
22.
Can my printer use TZ/TZe tapes?
23.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
24.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
25.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
26.
How to open the Devices and Printers window
27.
How to identify your Operating System (OS) for Windows or Mac
28.
Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
29.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
30.
How do I create name badges by joining "First Name" and "Last Name" fields together?