PT-9600
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FAQs & Troubleshooting |
PT-9600
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Updated:09/28/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 2.How do I transfer label or slip templates?
- 3.Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 4.When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 5.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
Latest
These are the latest FAQs, sorted by last update date.
09/11/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
08/26/2026
How do I transfer label or slip templates?
07/06/2026
Printing is not possible. (USB connection) (for Windows)
05/28/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
04/13/2026
How to identify your Operating System (OS)