DCP-8040
FAQs & Troubleshooting |

DCP-8040
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Popular
Updated:03/02/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2.When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 3.I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 4.I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 5.Can I print from or scan to Android™ Smartphone?
Latest
These are the latest FAQs, sorted by last update date.
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
04/16/2025
I cannot print from my computer via USB.
12/13/2024
How to identify your Operating System (OS).
08/10/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
06/27/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)