DS-820W
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FAQs & Troubleshooting |
DS-820W
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Popular
Updated:03/02/2026
These are the most viewed FAQs, ranked by popularity.
- 1.My wireless device (computer, smartphone, tablet, etc.) cannot access my scanner via the wireless LAN network.
- 2.Cannot find the scanner (Error Code 2019: Initialization Failed)
- 3.The file size is too large.
- 4.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5.When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
Latest
These are the latest FAQs, sorted by last update date.
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
12/13/2024
How to identify your Operating System (OS).
03/21/2024
Uninstall the scanner drivers (OS X 10.10 or greater).
03/21/2024
Cannot find the scanner (Error Code 2019: Initialization Failed)
02/27/2024
I cannot install the scanner drivers.