HL-EX470W
FAQs & Troubleshooting |

HL-EX470W
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Popular
Updated:09/28/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2.Install the Brother Mobile Connect application (for mobile device)
- 3.The message "Retry Updating by USB", "Retry by USB" or "Try updating by Firmware Update tool." appears on the machine's LCD when the machine is turned on.
- 4.Replace the Drum Unit
- 5.I cannot set up my machine using Brother Mobile Connect app. (Android™)
Latest
These are the latest FAQs, sorted by last update date.
09/17/2026
I get notifications about Intel-based apps on my Mac with Apple silicon.
08/10/2026
I cannot use some Brother apps or functions. (Windows 11)
07/27/2026
A security warning appears when accessing Web Based Management via HTTPS.
06/17/2026
Configuration changes required to install Brother drivers (Windows11)
06/16/2026
I get an error when installing a Brother printer driver (Windows 11)