HL-5240
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FAQs & Troubleshooting |
HL-5240
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Popular
Updated:09/10/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2.The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 3.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 5.Check the firmware version.
Latest
These are the latest FAQs, sorted by last update date.
01/10/2026
The Drum LED is still on or flashing after I replace the drum unit with a new one.
01/10/2026
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
01/06/2026
How to identify your Operating System (OS).
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
16/04/2025
I cannot print from my computer via USB.