HL-5380DN
FAQs & Troubleshooting |

HL-5380DN
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Popular
Updated:09/10/2026
These are the most viewed FAQs, ranked by popularity.
- 1.(Video) The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3.The printer status is Offline or Paused.
- 4.Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5.Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
Latest
These are the latest FAQs, sorted by last update date.
01/10/2026
I still receive the error message "Replace Drum", "Drum Near End", or "Drum End Soon" after I replace the drum unit with a new one.
01/10/2026
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
01/10/2026
Print on labels and envelopes from the MP tray.
01/06/2026
How to identify your Operating System (OS).
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)