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Check the Print Head

Regularly checking the Print Head's condition can help maintain good print quality.

TD-2310D/TD-2320D/TD-2350D/TD-2320DF/TD-2350DF/TD-2350DSA

To check the Print Head's condition using the Printer Setting Tool (Windows), follow these steps:
  1. Start the Printer Setting Tool.

    Click Start>Brother>Printer Setting Tool.

  2. Click Device Settings.
  3. Click Management>Print Head Check When Powered On.
  4. Select On.
  5. Click Apply.
  6. Turn off the printer and then turn on the printer.
  7. Start the Printer Setting Tool.

    Click Start>Brother>Printer Setting Tool.

  8. Click Device Settings.
  9. Click Maintenance>Check Printer Information.
  10. Check head_disconnection_count in the Check Printer Information window.
  11. If the value of head_disconnection_count is other than zero, print the print pattern you are using.
    • If there is no problem with the print quality, continue to use it.
    • If there is any print quality problem, replace the Print Head.

TD-2350D/TD-2350DF/TD-2350DSA

To check the Print Head's condition, follow these steps:
  1. Turn the printer on.
  2. Press Menu.
  3. Press image or image to select the following:
    1. Select [Administration]. Press OK.
    2. Select [Print Head Check]. Press OK.
    The printer will show the results of the Print Head check.
  4. Press OK to return to the menu.
  5. If there is any problem with the results, print the print pattern you are using.
    • If there is no problem with the print quality, continue to use it.
    • If there is any print quality problem, replace the Print Head.
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