Artspira+ Error Information

This page lists errors that may occur when using the functions, and their suggested solutions.

Error Information

Conversion Error :Artspira AI, Portrait Conversion

  • Message:
    Conversion failed.
  • Cause:
    The image selected is unsuitable for conversion.
  • Solution:
    Check the image and confirm that it meets the criteria conversion.
    Make sure:
    (1) The subject is visible throughout the photo.
    (2) The face is clearly visible.
    After confirming, try again, or select a new image.

Network Error :Image to Embroidery, Artspira AI, Portrait Conversion

  • Message:
    Operation failed. Please check network and try again.
  • Cause:
    Your mobile device may be too far from your network's modem or router.
  • Solution:
    Move closer to your networks modem or router and try again.

For more information


Tap here for more information about Image to Embroidery.

Tap here for more information about Artspira AI.

Tap here for more information about Portrait Conversion.

Contact us