Home > Troubleshooting > Network Problems > Error Messages
Error Messages
DCP-L3510CDW/DCP-L3517CDW
Error Messages | Cause | Action |
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Cannot Connect Maximum limit of connected devices has been reached. | The maximum number of mobile devices are already connected to the Wi-Fi Direct network when the Brother machine is the Group Owner (G/O). | After the current connection between your Brother machine and another mobile device has shut down, try to configure the Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report. |
Authentication Error, contact your administrator. | Your authentication setting for the Store Print Log to Network feature is not correct. |
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Connection Error | Other devices are trying to connect to the Wi-Fi Direct network at the same time. | Make sure there are no other devices trying to connect to the Wi-Fi Direct network, and then try to configure the Wi-Fi Direct settings again. |
Connection Fail | The Brother machine and your mobile device cannot communicate during the Wi-Fi Direct network configuration. |
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File Access Error, contact your administrator. | The Brother machine cannot access the destination folder for the Store Print Log to Network feature. |
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Log Access Error | In Web Based Management, you have selected the Cancel Print option in the Error Detection Setting of Store Print Log to Network. | Wait for about 60 seconds until this message disappears from the LCD. |
No Device | When configuring the Wi-Fi Direct network, the Brother machine cannot find your mobile device. |
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Server Timeout, contact your administrator. | The Brother machine cannot connect to the server for the Store Print Log to Network feature. |
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Wrong Date&Time, contact your administrator. | The Brother machine does not obtain the time from the SNTP time server or you have not configured the Date&Time for the machine. |
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DCP-L3550CDW/MFC-L3710CW/MFC-L3730CDN/MFC-L3750CDW/MFC-L3770CDW
Error Messages | Cause | Action |
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The maximum number of devices are already connected using Wi-Fi Direct. | The maximum number of mobile devices are already connected to the Wi-Fi Direct network when the Brother machine is the Group Owner (G/O). | After the current connection between your Brother machine and another mobile device has shut down, try to configure the Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report. |
Authentication Error, contact your administrator. | Your authentication setting for the Store Print Log to Network feature is not correct. |
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Connection Error | Other devices are trying to connect to the Wi-Fi Direct network at the same time. |
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Connection Failed | The Brother machine and your mobile device cannot communicate during the Wi-Fi Direct network configuration. |
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File Access Error, contact your administrator. | The Brother machine cannot access the destination folder for the Store Print Log to Network feature. |
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In Web Based Management, you have selected the Cancel Print option in the Error Detection Setting of Store Print Log to Network. | Wait for about 60 seconds until this message disappears from the LCD. | |
No Device | When configuring the Wi-Fi Direct network, the Brother machine cannot find your mobile device. |
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Server Timeout, contact your administrator. | The Brother machine cannot connect to the server for the Store Print Log to Network feature. |
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Wrong Date&Time, contact your administrator. | The Brother machine does not obtain the time from the SNTP time server or you have not configured the Date&Time for the machine. |
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