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Check Replacement Cycles for Your Supplies

Check machine parts regularly to maintain scan quality.

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  1. Do one of the following:
    • Windows

      Launch image (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Remote Setup.

    • Mac

      In the Finder menu bar, click Go>Applications>Brother, select your model name, and then double-click the Brother Remote Setup icon.

      If the Search Devices dialog box appears, select your model name and then click Connect.
    image
    If your machine is connected via a network, we recommend using Web Based Management to check the information.
  2. Click Machine Info in the left navigation pane to check the remaining life of the Pick Up Roller and the Separation Pad.
    image
    If the LED patterns indicate that it is time to replace the Pick Up Roller or Separation Pad, we recommend ordering the necessary parts from Brother website or local Brother dealer.

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  • Press image [Settings]>[Machine Info.]>[Usage Counters].
    The LCD displays [Pickup Roller Count] and [Separation Pad Count].
    image
    If the LCD indicates that it is time to replace the Pick Up Roller or Separation Pad, we recommend ordering the necessary parts from Brother website or local Brother dealer.
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