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Check the Print Quality

If faded or streaked colors and text appear or if text is missing on your printouts, the print head nozzles may be clogged. Print the Print Quality Check Sheet and look at the nozzle check pattern.

DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW

  1. Press Menú (Menu).
  2. Press image or image to make your selections:
    1. Select [Maintenance]. Press OK.
    2. Select [ImproveQuality]. Press OK.
    3. Select [Check Quality]. Press OK.
  3. Press Inicio Color (Color Start).
    The machine prints the Print Quality Check Sheet.
  4. Check the quality of the four color blocks on the sheet.
  5. When an LCD message prompts you to check the print quality, do one of the following:
    • If all lines are clear and visible, press image to select [Yes].

      Press Detener/Salir (Stop/Exit) to finish the Print Quality check.

    • If lines are missing (see Poor, below), press image to select [No].

      OK (DCP-T520W/DCP-T525W)

      OK (DCP-T520WDCP-T525W)

      Poor (DCP-T520W/DCP-T525W)

      Poor (DCP-T520WDCP-T525W)

      OK (DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW)

      OK (DCP-T720DWDCP-T725DWDCP-T820DWDCP-T825DW)

      Poor (DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW)

      Poor (DCP-T720DWDCP-T725DWDCP-T820DWDCP-T825DW)
  6. When the LCD message prompts you to check the print quality of each color, press image or image to select the pattern that most closely matches the printing result. Press OK.
    image

    Refer to the sample below to check the print quality.

    DCP-T520W/DCP-T525W

    Patterns

    image
    image
    image
    image

    Print Quality

    None

    A Few

    About Half

    Many

    DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW

    Patterns

    image
    image
    image
    image

    Print Quality

    None

    A Few

    About Half

    Many

  7. Do one of the following:
    • If print head cleaning is needed, press Inicio Color (Color Start) to start the cleaning procedure.
    • If print head cleaning is not needed, press Detener/Salir (Stop/Exit) to finish the Print Quality check.
  8. After the cleaning procedure is finished, press image. Then, press Inicio Color (Color Start).
    The machine prints the Print Quality Check Sheet again. Check the quality of the four color blocks on the sheet again.
If you clean the print head several times and the print has not improved, try the Special cleaning method. See Related Information.
IMPORTANT
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.
image
When a print head nozzle is clogged, the printed sample looks like this:
image

After the print head nozzle is cleaned, the horizontal lines are gone:

image

MFC-T920DW/MFC-T925DW

  1. Press image (Ink).
  2. Press image or image to make your selections:
    1. Select [Impr. PrintQuality]. Press OK.
    2. Select [Impr. PrintQuality] again. Press OK.
  3. Press image.
    The machine prints the Print Quality Check Sheet.
  4. Check the quality of the four color blocks on the sheet.
  5. When an LCD message prompts you to check the print quality, do one of the following:
    • If all lines are clear and visible, press image to select [No].

      The Print Quality check finishes.

    • If lines are missing (see Poor, below), press image to select [Yes].

      OK

      OK

      Poor

      Poor
  6. When the LCD message prompts you to check the print quality of each color, press image or image to select the pattern (1–4) that most closely matches the printing result. Press OK.
  7. Do one of the following:
    • If print head cleaning is needed, press image to start the cleaning procedure.
    • If print head cleaning is not needed, the menu screen reappears on the LCD.
  8. After the cleaning procedure is finished, the LCD message prompts you to check the print quality again.

    Press image [Yes] to start the print quality check.

  9. Press image again.
    The machine prints the Print Quality Check Sheet again. Check the quality of the four color blocks on the sheet again.
If you clean the print head several times and the print has not improved, try the Special cleaning method. See Related Information.
IMPORTANT
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.
image
When a print head nozzle is clogged, the printed sample looks like this:
image

After the print head nozzle is cleaned, the horizontal lines are gone:

image
Related Information
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